Shipping & Returns
Shipping
Your books will be dispatched within 10 to 12 days of receipt of payment. All our orders are shipped using NZ Post with a tracking service. Rural delivery will incur extra costs.
Standard Shipping and Processing Charges for anywhere in New Zealand are:
Ordering 1-3 books $6.50
Ordering 3-10 books $7.50
Orders >10 books Please contact us for accurate details
Rural delivery additional $3.90
For shipping outside of New Zealand, please contact us for accurate shipping rates.
Consumer rights
The Consumer Guarantee Act sets out minimum standards for goods sold by MA'AU. In the event that goods sold are not of good quality or are faulty, the customer has the right to a repair, replacement or a refund.
Fair Trading Act 1986
The Fair Trading Act is designed to protect the customer from being misled, either intentionally or unintentionally. This applies to all aspects of the promotion and sale of goods and services including: pricing; where the product was made; where the product is from; the meeting of New Zealand safety standards; availability of products in store and the sales techniques used.
The Commerce Commission enforces the Fair Trading Act 1986.
For any other queries, feel free to get in touch with us.